The home page and the sub-domain pages of the website under the domain name www.globalwhiskyauctions.com (“the Site”) are operated by Global Whisky Auctions Ltd. All copyright and other rights that subsist in the Site are owned by Global Whisky Auctions Ltd., part of the Robert Graham 1874 Ltd. group.
We respect privacy and your rights to control your personal data. Our principle guidelines are simple. We will be clear about the data we collect and why. Your data is protected by us. We do not and will not sell your data to third parties.
The main purpose of collecting your data is to improve your involvement of the Global Whisky Auctions service.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU?
Where you are required to provide personal data to Global Whisky Auctions, you agree to provide true, accurate, current and complete information.
Global Whisky Auctions Ltd will process your personal data in accordance with GDPR data protection legislation.
You hereby agree that the personal data that you provide to Global Whisky Auctions will be used for:
- processing your requests and orders;
- providing you with information by email or other means;
- providing a personalised service;
- maintaining accounts and records;
- statistical analysis and conducting market research surveys;
- assessing and evaluating the use that is being made of the Site;
- information and databank compilation and administration.
We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail, other than to inform you of upcoming auctions.
If you do not agree to this statement, please do not provide your personal details to us. This Privacy Statement forms part of the Terms and Conditions which govern your use of the site.
About Global Whisky Auctions
To learn more about the Global Whisky Auctions service, you may voluntarily provide personal information, such as your name and email address during these interactions. We may also collect information about you online via cookies or similar technologies when you visit our website.
We will collect your name, email address, IP address, and information provided by cookies or similar technology.
We use this information to share news about Global Whisky Auctions and the general service offered by us. Additionally, the IP address helps us to acquire your location and this makes the experience for website visitors better. It is our interest to process your personal data to help with your experience.
Buying or Selling with Global Whisky Auctions
Once you have decided to buy or sell with Global Whisky Auctions using our online auction, we offer a full online auction system to allow our customers to buy and/or sell whisky directly from us at www.globalwhiskyauctions.com . When you buy or sell whisky with us, you may be asked to provide information so that we can complete your order and/or provide the necessary service to sell your bottles or paraphernalia.
The pieces of information we use are: your name, phone number, email address, delivery/shipping address, billing address, and payment information.
We use this information to complete your transaction, carry out any follow up with you about your purchase, arrange delivery of your goods with our 3rd party courier, help with any delivery issues, handle returns, and other issues related to the use of the Global Whisky Auctions service. Processing your personal data for this purpose is necessary for the performance of our service. Please note, we do not store any debit or credit card information. For sellers of items using our online auction service, we are required to store payment details (for a limited time) so that we can efficiently transfer the sales funds to your bank account.
Contacting Global Whisky Auctions
You may decide to contact our team for assistance with the Global Whisky Auctions website or anything else related to our service. To be able to offer you the best service possible, we may collect certain data from you.
This data may include contact information, such as your name, email address, phone number, social media identifiers (if you contact us using a social media channel), and the content of your chats and other communications with Global Whisky Auctions team.
We collect this information to give you the best and most efficient customer support possible. For example, for customer inquiries and technical questions, we use contact information to respond to the customer in their chosen contact option.
Global Whisky Auctions uses the data we collect to provide you with the services we offer, which includes using data to improve and personalise your experiences. We also use the data to communicate with you, for example, informing you about our monthly auctions.
Sharing Your Personal Information
When legally required, strictly necessary for the performance of the services or to protect our rights, or the rights of our affiliates or users, we disclose your personal information to law enforcement authorities, investigative organisations, our affiliates or in legal proceedings.
We share data in aggregate form and/or in a form which does not enable the recipient of such data to identify you, with third parties, for example, for industry analysis.
Where we process your personal information based on our legitimate interest and no opt-out mechanism is available to you (e.g. in your ‘Global Whisky Auctions’ account), you may exercise your right to oppose by sending an email to email@example.com .
Global Whisky Auctions is serious about protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable.
Global Whisky Auctions takes precautionary measures to help prevent information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. For example, your data is protected with encryption during transition over the Internet.
You can only access your Global Whisky Auctions account information and our service using an individual user login and password. To stop anyone else using your account please do not disclose your password to anyone else. Please alert us immediately if you believe your password has been misused. You should always log out and close your browser when you finish your session. Please note, we will never ask you to disclose your password in an unsolicited phone call or email.
If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org .
Personal data collected by Global Whisky Auctions may be stored and processed in your location, or in any other country where Global Whisky Auctions or its affiliates, subsidiaries or service providers are located or maintain facilities.
Holding Your Information
If you wish to access, edit or remove profile information, change your password, close your account or request deletion of your personal data, you can do so by logging in to your account sending an email to email@example.com . If you cannot access certain personal information collected by Global Whisky Auctions, you can always contact us by sending an email to firstname.lastname@example.org . We will respond to any request to access or delete your personal data as soon as possible.
Communication & Marketing
You can opt out of receiving direct marketing communications from Global Whisky Auctions by following the instructions included in every email sent to you via the “Unsubscribe” tab. You can also opt out of email subscriptions by updating your subscription settings in your account.
Please note, regardless of your subscription settings, we will continue to communicate with you regarding changes to terms and conditions, policy updates, routine customer service messages such as information about current or past purchase, delivery of products, service interruptions, data breaches or other significant information, such as safety issues.
To help more people find Global Whisky Auctions, we use several modern marketing tools in support of our advertising efforts.
If you have opted out of receiving communications from us, we will not use your email for interest-based advertising.
GLOBAL WHISKY AUCTION CONTACT DETAILS
If you have any questions about the use of your personal information, please email email@example.com
We may modify or update this Policy when necessary, to reflect customer feedback and changes in our Global Whisky Auctions service. Please review it regularly. If there are material changes to the Policy or in how Global Whisky Auctions uses your personal data, we will inform you either by posting a notice of such changes, prior to them taking place, or by directly sending you a notification. We encourage you to regularly review this Policy to learn more how Global Whisky Auctions is using and protecting your information.
LAST UPDATED – MAY 2018